Who is responsible
The data controller is ONENINESIX COMMUNICATIONS MON IKE, trading as One9Six, at Nikis 46, Athens, Greece. For privacy questions or requests, contact info@one9six.com.
Information you provide
If you email us, we receive your email address and the information in your message, such as your name, organisation, contact details and project requirements. Provide only what is needed for the enquiry. The website currently uses email links rather than an enquiry form, and does not provide a newsletter subscription or an online checkout.
Why we use it
We use enquiry information to answer questions, assess a project and communicate about a potential or existing engagement. Where you request steps towards an agreement, processing is necessary for those steps. Other correspondence is handled on the basis of our legitimate interest in responding and maintaining business communication. Legal and accounting obligations may require us to retain records of an engagement.
Technical information
Hosting and security services can process an IP address, request time, requested page and browser information to deliver the website and investigate technical or security incidents. This serves our legitimate interest in operating a reliable and secure website. The current website does not activate optional audience analytics, advertising pixels or automated profiling.
Service providers and sharing
Information may be handled by providers supporting website hosting, email, security and business administration, and by professional advisers where relevant to an engagement or legal obligation. Access should be limited to the purpose of the service. We do not sell enquiry information. External social networks and websites apply their own privacy notices when you follow their links.
International processing
Technology services can involve processing outside the European Economic Area. The safeguards applicable to a particular service depend on its provider and processing arrangement, including an adequacy decision or appropriate contractual safeguards where required. Contact us for information about the providers and safeguards relevant to your correspondence.
How long information is kept
Enquiry information is kept while we assess and respond to the request and for the follow up reasonably needed for that conversation. Engagement records are kept for the relationship and applicable legal, accounting or claims requirements. Technical records are kept for the period needed for operation, security and incident investigation. The notice preference stored in your browser expires after 180 days. We review whether information is still needed rather than keeping every enquiry indefinitely.
Your rights
Depending on the circumstances, you can request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. Email info@one9six.com. We may need limited information to verify the request and normally respond within one month, subject to the extensions allowed by law. You can complain to the Hellenic Data Protection Authority at www.dpa.gr.